Tools, Templates & Guides

Mandatory Registration for SIL and Platform Providers Now in Effect

From 1 July 2026, Supported Independent Living (SIL) and platform providers must register with the NDIS Commission.

Mental Health First Aid Guide

Practical guide for recognizing and responding to mental health concerns in NDIS participants.

NDIS Provider Compliance Checklist

Essential compliance checklist covering all NDIS Quality and Safeguards requirements for registered providers.

Provider Service Agreement Template

Standard service agreement template compliant with NDIS requirements for providers and participants.

NDIS Goal Setting Template

A comprehensive template to help participants and coordinators set clear, measurable NDIS goals aligned with plan objectives.

NDIS 2025-26 Price Guide Summary – Key Changes

A plain-English summary of the NDIS Pricing Arrangements and Price Limits for 2025-26. Covers key changes to support categories, new line items, and what providers need to update in their service agreements.

NDIS Practice Standards Self-Assessment Toolkit

A comprehensive self-assessment tool aligned with NDIS Practice Standards. Helps providers identify gaps before audits, document evidence, and create action plans. Suitable for all registration groups.

Support Worker Employment Contract Template

A legally reviewed employment contract template for NDIS providers hiring support workers. Includes pay rates aligned with the SCHADS Award, leave entitlements, and NDIS-specific conduct clauses.

How to Find the Right NDIS Provider – Participant Guide

A step-by-step guide for NDIS participants and their families on how to search for, compare, and choose the right service providers. Includes questions to ask, red flags to watch for, and how to use MITRAT's directory.

NDIS Service Agreement Template 2026 (Updated)

Updated service agreement template compliant with 2026 NDIS requirements. Covers service descriptions, pricing, cancellation terms, feedback and complaints, and participant rights. Available in Word format for easy customisation.

Becoming a Registered NDIS Provider – Step by Step

A complete walkthrough of the NDIS provider registration process including choosing your registration groups, preparing your application, completing the pre-assessment, and what to expect during the audit.

NDIS Plan Budget Tracker – Excel Template

An easy-to-use Excel spreadsheet for tracking NDIS plan budgets across support categories. Helps participants, plan managers, and support coordinators monitor spending in real time and avoid budget blowouts.

NDIS Plan Review Checklist

A step-by-step checklist to help you prepare for your NDIS annual plan review. Covers goals, evidence, support needs, and questions to ask your planner.

How to Choose an NDIS Provider — Participant Guide

A practical guide for NDIS participants and families on what to look for when choosing a provider, questions to ask, and red flags to watch out for.

Service Agreement Template (Provider)

A compliant, editable service agreement template for NDIS providers. Covers all required terms under the NDIS Practice Standards.

NDIS Provider Incorrectly Bills $1 Million

An NDIS service provider was allowed to pocket more than $1 million by incorrectly billing participants, an ABC investigation has revealed.

NDIS Reforms Set to Pass Parliament

Labor's National Disability Insurance Scheme reforms are set to pass through parliament within the next fortnight under an agreement reached with crossbenchers. The reforms represent the biggest overhaul of the NDIS since its inception.

Understanding the NDIS Price Guide 2025-26

Plain-English explainer of the latest NDIS Price Guide — what the rate changes mean, line item numbers, and how to use the pricing arrangements document.

Goal Setting Workbook for NDIS Participants

A guided workbook to help participants identify, articulate and document NDIS goals across daily living, community participation and capacity building.

Avaana Launches National Registration Readiness Program

Avaana has launched an end-to-end compliance initiative to support disability providers preparing for expanded NDIS registration reforms.

Self-Care Toolkit for Support Workers

Resources and strategies for maintaining mental health and preventing burnout in disability support roles.

Incident Report Form

Standard incident report form for documenting and reporting workplace incidents as required by NDIS regulations.

Starting Your NDIS Sole Trader Business

Complete guide to launching and running a successful sole trader NDIS business, including ABN setup, insurance, and marketing.

NDIS Participant Rights Factsheet

A clear, accessible factsheet explaining the rights of NDIS participants under the NDIS Act — easy to share with participants and families.

Support Worker Daily Log Template

Easy-to-use daily log template for support workers to document participant activities and progress.

Crackdown on Sales of NDIS Businesses

The Federal Government has moved to impose new obligations on the sale of NDIS businesses, cracking down on the trade of 'cleanskin' providers.

NDIS Shell Company Boom Sparks Crackdown

The federal government is cracking down on the growing trade in 'off-the-shelf' NDIS providers.

'Fear and Panic' as More NDIS Registration Rules Loom

Uncertainty and confusion are sweeping across the NDIS provider sector with mandatory registration now in effect.

Hundreds March to NDIS Surry Hills Office Opposing Reforms

Disability advocates and community members marched to the NDIS Surry Hills office in opposition to the government's reforms bill.

Support Worker Onboarding Checklist

A complete onboarding checklist for NDIS providers hiring new support workers. Covers police checks, NDIS Worker Screening, training requirements, documentation, and participant introductions.

NDIS Incident Management Policy Template

Ready-to-use incident management policy template meeting NDIS Commission requirements. Covers reportable incidents, internal investigations, participant notification, and record-keeping obligations.

Understanding SIL – Supported Independent Living Explained

A clear guide to Supported Independent Living (SIL) for participants, families, and new providers. Covers eligibility, the SIL assessment process, choosing a SIL provider, and what to expect in your first 90 days.

NDIS Rostering & Scheduling Best Practice Guide

Learn how to build efficient rosters for NDIS support delivery. Covers fatigue management, travel time, participant preferences, and how to handle last-minute cancellations under the NDIS cancellation policy.

NDIS Incident Management Policy Template

A customisable incident management policy template for registered NDIS providers, aligned with the NDIS Practice Standards and Quality Indicators.

Support Coordinator Caseload Tracker (Excel)

A ready-to-use Excel spreadsheet for support coordinators to track participant caseloads, plan dates, budgets, and provider contacts.

NDIS Complaints & Feedback Management Policy Template

A ready-to-use complaints and feedback policy template meeting NDIS Commission standards. Covers how to receive, document, investigate, and resolve complaints from participants and their families.